24/7 Emergency Call outs

About 1st Call Drainage

At 1st Call Drainage, we're the team Bournemouth locals trust with their drain problems. We're a family business that started with just one van and a dream of doing things differently.

No Call-Out Charge. Need Help Call Now!

01202 117979

Our Story

1st Call started with nothing but a van and years of experience working for other drainage firms. We'd seen how the big companies treated customers - charging call-out fees, adding hidden costs, and not turning up when they said they would.

We thought there was a better way, and we were right.

Today, we've got a team of trained drain specialists and vans on the road. We cover all of Bournemouth, Poole, and the surrounding areas. But we've kept the same values:

No call-out charges
Fixed prices - what we quote is what you pay
24/7 service, 365 days a year
We arrive when we say we will

Get In Touch

Schedule Your Appointment With Us Today

First Name *

Last Name

Postal code *

Phone *

Why People Choose Us

Most of our work comes from recommendations and repeat customers. People come back to us because:

We're reliable

if we say 9 o'clock, we'll be there at 9 o'clock, not "sometime between 9 and 5"

We're honest

we'll show you exactly what's wrong with your drains using our cameras

We're fair with our prices

no hidden extras or sudden price hikes

We're friendly - no jargon, no looking down on customers, just straight talk

Drainage engineer carrying out manhole inspection in Bournemouth, demonstrating 1st Call Drainage's hands-on approach to drainage maintenance.

What Makes Us Different

We're not the biggest drainage firm in Bournemouth, and we don't want to be. What we do want is to be the most trusted.

Our engineers don't work on commission, so they'll never sell you services you don't need. If a simple rod will fix your blocked drain, that's what we'll recommend - not an expensive CCTV survey or drain relining.

We've invested in the best kit too. From high-pressure water jetters to the latest CCTV cameras and no-dig relining systems, we've got everything needed to sort your drains properly, first time.

Our Team

Every one of our drain engineers is fully trained and experienced. They all live locally, and they know Bournemouth's drains like the back of their hands. From the Victorian systems in Talbot Woods to the newer estates in Queens Park, we've worked on them all.

Our office team are trained to ask the right questions when you call, so we can get a good idea of your problem before we arrive. They'll give you an accurate time slot, not a vague "sometime today" promise.