Last Updated: January 2025
Welcome to 1st Call Drainage LTD ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.1stcalldrainageltd.co.uk or use our services.
• Company Name: 1st Call Drainage LTD
• Company Registration Number: 15855699
• Email: [email protected].uk
• Website: www.1stcalldrainageltd.co.uk
• Phone: 01202 117979
We may collect personal information that you voluntarily provide to us when you:
• Contact us through our website
• Request a quote
• Schedule a service
• Sign up for our newsletter
• Submit feedback or reviews
This information may include:
• Name and contact details
• Address and property information
• Payment information
• Service history
• Communication preferences
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and interaction with our website
• Time and date of visits
We use the collected information for:
• Providing and improving our drainage services
• Communicating with you about appointments and services
• Processing payments
• Sending service updates and newsletters (with your consent)
• Analyzing website performance and user experience
• Complying with legal obligations
• Responding to customer service requests
We implement appropriate technical and organizational security measures to protect your personal information. These measures include:
• Secure SSL encryption
• Regular security assessments
• Limited access to personal information
• Secure data storage systems
• Employee training on data protection
We may share your information with:
• Service providers who assist in our operations
• Payment processors
• Marketing and analytics partners (with your consent)
• Legal authorities when required by law
We do not sell your personal information to third parties.
Under data protection laws, you have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent for marketing communications
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.
We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.
If you have questions about this Privacy Policy or your personal information, please contact us at:
1st Call Drainage LTD
Email: [email protected]
Phone: 01202 117979
Website: www.1stcalldrainageltd.co.uk
© Copyright 2025. 1st call drainage . All Rights Reserved.